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Grievance Management System

Secure portal for authorized government officials to manage and resolve citizen grievances efficiently.

Admin Login

System administrators and DPG officials

Access Portal

Department Officer Login

Nodal officers and department heads

Access Portal

Call Center Agent Login

1905 helpline operators and support staff

Access Portal

Need access credentials? Contact your department IT administrator or email [email protected]

Tutorial Videos

Instructional videos for grievance management system users

How to log in to CM Helpline portal for Departments

Step-by-step login process for department officers

Adding subordinate offices and respective officers under your department

Guide to add department offices and assign officers